Tackville's hassle-free returns policy ensures that returns are processed quick and easy. We will accept anything which has been returned to us in an unused and unworn condition within 28 days of dispatch.
Any returns which do not use our pre-paid return label will not be covered under our guarantee. Please ensure you obtain your return tracking number
Simply visit https://www.royalmail.com/track-my-return/create/3184 to get your pre-paid returns label.
You will be given the option to either print off the label or get a code. You take the code to the Postoffice who print off the label for you. All you need to do is, seal up the package so the goods inside are safe, stick on the returns label and drop it off at your local post office. A full refund will be made to your account within 5 working days of receiving your item back. A deduction of £2.99 will be made from your refund to cover returned postage costs.
Christmas Returns: We understand that Christmas is a busy time of year so we've made it easier for you! If you need to exchange your Christmas gift you can do so until the 15/01/21.